Reference

Legal Terms Before Your tati 99 Account

Clear Legal terms help you understand account access, wallet records and policy requests before you enter the lobby.

Account conditionsPayment recordsLocal-law accessData requests
tati 99 Legal Terms Before Your tati 99 Account
CONTACT ROUTES

Get Help With A Legal Request

A clear contact path matters when you need a policy answer rather than a lobby response.

Account access If phone verification blocks access, use the support contact shown in your account and…
Payment records For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, include the…
Data changes To request a correction, copy or removal assessment, contact our support route from the…
DATA PRACTICES

How tati 99 Handles Legal Duties

Legal handling is easier to follow when each operational step has a clear reason. We separate account details from payment references, use verification to protect access, and keep records only for the…

Data handling

We use details such as your phone number and account identifiers to provide access checks, connect requests to the correct record and respond to Legal questions. We do not need unrelated personal details to locate a policy case.

Cookies

Cookies can keep a session active and remember practical page settings on your mobile browser or desktop browser. You can review browser controls if you want to remove stored cookies, though some account steps may then need to be repeated.

Account security

Phone verification helps confirm that an account access request belongs to the account holder. Keep your login details private, and contact support if a verification message or account action does not match your request.

Record retention

We retain account, payment and support records for the period needed to operate the account, reconcile receipts and address policy duties. A retention request can be raised through support, subject to applicable Legal requirements.

Policy changes

When Legal wording changes, the updated text applies from the stated date and may affect future account or payment activity. Check the policy area before using DANA, QRIS or another listed payment route.

Request owner

You can ask our support route who is handling a data or access request, what verification is needed and when a response can be expected. Include your account reference so the request reaches the correct record.

Answers Before You Open An Account

These Legal answers address the searches we hear most often before account creation. They cover eligibility, personal data, payment records, cookies, policy changes and contact steps, so you can decide whether the stated conditions fit your situation before moving to the account path.

It explains account eligibility, phone verification, data handling, cookies, payment records, retention, policy changes and contact steps. It also states that access depends on local law, so you should confirm that the service is permitted for your location before opening an account.

A phone verification step may be required before account access. This check connects the request to the account holder and can also help resolve an access question. If the code or account details do not match, contact support with your account reference.

DANA and QRIS references are kept with the related account record so we can match a receipt, investigate an unmatched payment and answer a policy request. The same record approach applies to OVO, GoPay, bank transfer and virtual account activity.

Yes, you can send a data request through the support route shown in your account. State whether you need a copy, correction or removal assessment, and include the account reference. We may ask for verification before changing or releasing account details.

Access depends on local law. Your location, account details and verification result may affect eligibility, and we may restrict access where local law permits when ownership or required account details cannot be confirmed. Check the current policy wording before creating an account.

We show the revised wording and its effective date in the relevant policy area. The change applies as stated to future account or payment activity. If you need to know which version relates to an open request, contact support with its reference.

Use the support contact displayed in your account and describe the specific clause or event, such as phone verification, a QRIS receipt or a data correction. Include your account reference and any payment receipt number so we can route the request accurately.